Revocation right for consumers

Consumers are entitled to a right of withdrawal in accordance with the following conditions, whereby consumers are any natural person who enters into a legal transaction for purposes which can not be attributed primarily to their commercial or self-employed activities:
 

Refund Policy


You have the right to revoke this contract within fourteen days without giving reasons.

The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

To exercise your right, you have to

LED 3.0 GmbH
Heerdterbuschstrasse 10
D-41460 Neuss
Email vertrieb@led30.de

by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use our return link for this, but this is not mandatory.

Consequences

If you withdraw from this contract, we have to reimburse you for the payment for the goods that we received from you. Delivery costs are excluded. The repayment will be made within fourteen days of receiving notification of your cancellation of the contract. Refunds will only be made if the account details are given on the revocation. Costs for the.  


We may refuse to refund until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.

You bear the direct costs of returning the goods in accordance with Section 357, Paragraph 6, Sentence 1 of the German Civil Code.

According to 312d Paragraph 4 BGB, the right of revocation does not apply to deliveries of goods that are manufactured according to customer specifications or clearly tailored to personal needs or that are not suitable for return due to their nature. A customer specification would be, for example, electronic drivers desired by the customer, customer-specific LED boards, special lenses. 

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